Telephony Solution
Contact Centre System
Communicate with customers is not just getting a phone answered. It includes everything from making sure calls are routed to the appropriate person, minimizing how long customers have to wait, as well as allowing people to bypass the wait and immediately gain the information they need or process a request quickly.
In any business scenario, contact center always bears great significance as a central hub that links customers and organizations.
Eware provides contact centre solution that enables businesses to improve customer experiences; increase customer lifetime value and revenue; and anticipate, automate and accelerate customer interactions while improving agent efficiency to reduce cost.
Avaya Contact Center Select
Avaya Contact Center Select allows an agent with a laptop or PC and a home or mobile phone to manage customer interactions as if they were in the office. It can be architected to help ensure business continuity during unforeseen disruptions.
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Avaya IP Office
For small and midsize businesses. It provides sophisticated communications capabilities ranging in size from 5 employees up to 3,000.
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Avaya Desktop Phones J100 Series
It’s more than your phone, it’s a competitive tool. Avaya phones simplify communication with the quality, features, and reliability you need and expect.
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Yealink T4U Series IP Phones
The new-gen T4U series greatly improves the call experience and work efficiency with dual USB ports,
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3CX
A software based IP PBX which runs on mainstream operating systems, and works with SIP standard based IP Phones,
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