At Eware, we understand the importance of providing our customers with timely and reliable service and support. Our knowledgeable technical team is dedicated to provide professional service to our valuable customers not only in Hong Kong, but also in Macau and major cities of Mainland China.
In order to streamline our support operation and increase customer satisfaction, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track its progress and responses online or by email.
You may submit your support request to us in the following ways.
1. Online Form
Visit our support portal: http://support.eware.com.hk
2. By Email
3. By Phone
Hong Kong: +852 2115 7577
Guangzhou: +86 20 81554902
Shenzhen: +86 755 82660966