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CRM Integration

CRM is widely deployed in the business world to manage a company’s interaction with customers and its sales prospect. Another thing that the business world can’t live without is the phone system, which provides vital communication links to enterprises. Merging the two achieves the best performance of both.

MyPBX is CRM-friendly and supports for integration with popular CRM solutions with access to Asterisk Management Interface (AMI). The open API allows third party application to be integrated with MyPBX.

- Click to call, transfer, and hang up directly from CRM screen
- Call pop-up with customer records presented
- Take notes of your calls
- Keep detail records of your call history
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